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In Claude’s connector directory

Intercom MCP server

Yes. Intercom provides a remote MCP server, listed in Claude’s connector directory with the Anthropic verified mark. You sign in with your Intercom account in the browser, so there is no API key to paste.

Maintained by
Intercom
Sign-in
Intercom account no API key
Tools
6 6 read · 0 write
Docs
developers.intercom.com

Where the Intercom server is listed

01Setup

How to connect the Intercom MCP server

Every client below points at the same URL. Pick yours.

Claude (web, desktop and mobile)

  1. 1 Click Add to Claude, or open Settings → Connectors → Browse connectors and search for Intercom.
  2. 2 Click Connect. Sign in to Intercom and approve the access it asks for.
  3. 3 In a chat, open the tools menu under the message box and check Intercom is on.

Tool-by-tool permissions, security notes and reviews: Intercom connector for Claude.

Claude Code

  1. 1
    Run this in your terminal: 
    claude mcp add --transport http intercom https://mcp.intercom.com/mcp
    Add --scope user to use it in every project, or --scope project to share it through .mcp.json.
  2. 2 Start Claude Code, type /mcp, pick intercom and sign in to Intercom in the browser.
  3. 3 Check it with claude mcp list.

ChatGPT

We found no Intercom plugin in ChatGPT’s directory. ChatGPT plans that allow custom connectors (developer mode) can add the server by URL in settings.

Cursor

Add to Cursor

One click if the app is installed, or add this to ~/.cursor/mcp.json (or .cursor/mcp.json in a project) , then check it under Settings → MCP.

~/.cursor/mcp.json 
{
  "mcpServers": {
    "intercom": {
      "url": "https://mcp.intercom.com/mcp"
    }
  }
}

VS Code

Add to VS Code

One click if the app is installed, or add this to .vscode/mcp.json in your project , then start the server from the file or the MCP view. It is used by Copilot agent mode.

.vscode/mcp.json 
{
  "servers": {
    "intercom": {
      "type": "http",
      "url": "https://mcp.intercom.com/mcp"
    }
  }
}

Windsurf

Add this to ~/.codeium/windsurf/mcp_config.json , then refresh the MCP list in Cascade.

~/.codeium/windsurf/mcp_config.json 
{
  "mcpServers": {
    "intercom": {
      "serverUrl": "https://mcp.intercom.com/mcp"
    }
  }
}

Codex CLI

Add this to ~/.codex/config.toml , then restart Codex.

~/.codex/config.toml 
[mcp_servers.intercom]
url = "https://mcp.intercom.com/mcp"
Where it runs
On Intercom’s side, at mcp.intercom.com. Nothing is installed on your machine.
Sign-in
Each person signs in with their own Intercom account in the browser. The client gets that account’s access, nothing more.
Client only runs local servers?
Bridge to the remote URL with mcp-remote: npx mcp-remote https://mcp.intercom.com/mcp

02Capabilities

What the Intercom MCP server can do

Summarised from the 6 tools in Intercom’s listing: what an AI client can read, and what it can change.

Reads
Account, Contacts, Conversations
Deletes
No delete tool is listed. None of the 6 tool names starts with delete, remove or archive.

Intercom’s own one-liner: “Access to Intercom data for better customer insights” (Claude directory listing)

03Tools

Intercom MCP tools

All 6 tools an AI client can call once connected: 6 read, 0 create or change.

Account 2 fetch search
Contacts 2 get_contact search_contacts
Conversations 2 get_conversation search_conversations

Tool names from Intercom’s listing in Claude’s connector directory, checked 2026-10-20. Read and write labels are our reading of each name’s verb. In Claude you can set each tool to ask before it runs.

04Servers

Official vs community Intercom MCP servers

1 server for Intercom in the official MCP Registry and Claude’s connector directory. “Official” means the registry entry is tied to intercom.com or Intercom’s own GitHub account; community servers are built by anyone else.

  • Claude directory Intercom by Intercom

    Access to Intercom data for better customer insights

    Remote · mcp.intercom.com · 6 tools

05FAQ

Intercom MCP questions

Is there an official Intercom MCP server?

Yes. Intercom provides a remote MCP server at https://mcp.intercom.com/mcp, listed in Claude’s connector directory with the Anthropic verified mark. You sign in with your Intercom account in the browser; there is no API key to paste. It exposes 6 tools: 6 read and 0 write.

What is the Intercom MCP server URL?

https://mcp.intercom.com/mcp. It is a remote MCP server over streamable HTTP, hosted at mcp.intercom.com. Paste it into any client that supports remote MCP servers.

How do I add the Intercom MCP server to Claude Code?

Run: claude mcp add --transport http intercom https://mcp.intercom.com/mcp. Then start Claude Code, type /mcp, choose intercom and sign in to Intercom. Add --scope user to make it available in every project.

How do I use the Intercom MCP server in Cursor or VS Code?

In Cursor, add it to ~/.cursor/mcp.json under "mcpServers" as {"intercom": {"url": "https://mcp.intercom.com/mcp"}}. In VS Code, add it to .vscode/mcp.json under "servers" with "type": "http" and the same URL. Both apps also accept the one-click install links on this page.

Does the Intercom MCP server need an API key?

No key to copy. You sign in to your Intercom account in the browser when you first connect, and the client acts with that account’s access.

What tools does the Intercom MCP server have?

6 tools: search, fetch, search_conversations, get_conversation, search_contacts, get_contact.

Does Intercom work in ChatGPT?

We found no Intercom plugin in ChatGPT’s directory. Plans that allow custom connectors can add the server by URL.

Sources: the official MCP Registry, Intercom in Claude’s connector directory , checked October 20, 2026. Client config formats follow each client’s own docs. This site is independent and not affiliated with Intercom, Anthropic or OpenAI. See also the Intercom connector page for reviews.

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