Intercom Claude connector

Access to Intercom data for better customer insights

Add to Claude

URL https://mcp.intercom.com/mcp

$ claude mcp add --transport http intercom https://mcp.intercom.com/mcp

Needs a Intercom account All setup steps

Intercom in Claude at a glance

Reads: 6 tools; Contacts, conversations and workspace content
Creates & edits: Nothing; Every tool only reads
Deletes: Nothing; No tool name suggests deleting
Acts as: Your account; Claude works through your own Intercom sign-in

Counts come from the tool names in the official listing. See every tool

How a request travels Illustration, not a screenshot

1 · You ask

“Find Intercom contacts about [a topic].”
→
2 · Claude calls
search_contacts
Finds contacts that match what you ask for
→
3 · Server runs it

mcp.intercom.com

As your Intercom account
→
4 · Answer

Reply in the chat

Read-only: nothing is changed

The prompt is our example and the tool is one from Intercom’s list. Claude chooses tools itself, so real calls can differ.

Works in Claude on the web Claude Desktop Claude mobile apps Claude Code Other remote MCP clients

How to add Intercom to Claude

Intercom docs

Claude app web · desktop · mobile

1 Click Add to Claude or open Settings → Connectors and search for Intercom.
2 Click Connect. Sign in to Intercom and approve access.
3 In a chat, check Intercom is on in the tools menu under the message box. Then ask.

On Team and Enterprise plans an owner may need to allow it first.

Claude Code terminal

Add the server:

claude mcp add --transport http intercom https://mcp.intercom.com/mcp

Add --scope user to use it in every project.

2 Run /mcp, pick intercom and sign in.
3 Check with claude mcp list.

Custom connector or any MCP client

In Claude: Settings → Connectors → Add custom connector. Other clients that support remote (streamable HTTP) servers take the same URL.

Intercom MCP server URL

https://mcp.intercom.com/mcp

Intercom MCP tools

6 read. The official listing gives tool names only, so the text beside each name is our summary of it, not the developer’s wording.

Acts on Reads · 6

Workspace 2 tools
- search Searches across your Intercom workspace (our summary)
- fetch Opens one item and reads its full content (our summary)
Contacts 2 tools
- search_contacts Finds contacts that match what you ask for (our summary)
- get_contact Opens one contact with its details (our summary)
Conversations 2 tools
- search_conversations Finds conversations that match what you ask for (our summary)
- get_conversation Opens one conversation with its details (our summary)

Read or write is our reading of each name. List checked 2026-10-20; developers can change tools at any time.

Things to ask Claude with Intercom

Our suggestions, one for each kind of tool Intercom offers. Not from Intercom or Anthropic. Fill in the [brackets].

Find Intercom contacts about [a topic].

uses search_contacts
Open the Intercom contact [name or link] and give me the key points.

uses get_contact

Security and access

Where requests go, whose account Claude uses, and what you control.

Server

mcp.intercom.com

On the developer’s own domain (intercom.com), not a third-party host. Claude sends requests here when it uses a tool.

Account

Your own Intercom account

You sign in when you connect. Claude works through that account, so it reaches what the account can reach.

Control

Read-only tools

Judging by their names, none of the tools create, change or delete anything.

Policy

Published by Intercom and linked from the official listing. Read it ↗

Anthropic’s directory notes that it does not control which tools a developer exposes and cannot guarantee they work as intended or stay the same. Connect connectors you trust.

Reviews

No reviews yet. Used Intercom with Claude? Tell others how it went.

Honest reviews only. We never pay for or edit ratings.

Questions people ask

What does the Intercom connector do in Claude?

The Intercom MCP Server gives your AI tools access to customer data—conversations, tickets, and user data. This lets teams across your business, not just support, use that data in their workflows: from spotting bugs and shaping the product roadmap to refining messaging and preparing for QBRs. Every team can act with clearer visibility into what customers need.

Is the Intercom connector official?

It is made by Intercom and carries the Anthropic verified mark in Anthropic’s directory. This site is independent and lists it from the official directory.

What is the Intercom MCP server URL?

https://mcp.intercom.com/mcp. It is a remote MCP server hosted at mcp.intercom.com. Paste it into Claude as a custom connector, or add it to Claude Code with: claude mcp add --transport http intercom https://mcp.intercom.com/mcp

How do I add Intercom to Claude Code?

Run "claude mcp add --transport http intercom https://mcp.intercom.com/mcp" in your terminal, then start Claude Code, type /mcp, choose intercom and sign in to Intercom. Add "--scope user" to make it available in every project.